Owner FAQs

Answers to your frequently asked questions

Am I required to make my property available to Section 8?

At this time, that is not a requirement in Florida.
Are you licensed?

Yes, we are fully licensed.
Can I reach you after hours?

We have an after-hours service that assists with emergency calls from tenants.
Can you put the money directly into my account?

Yes, we electronically deposit all rent proceeds within 48 business hours of receiving payment from the tenant.
Do I get to see the lease or sign it?

Owners can review a sample lease before hiring our firm. We sign all leases on behalf of the owner unless the lease is for more than one year.
Do you sell real estate too?

Yes, we are a full-service real estate company that can assist with both sales and rentals.
How and when do I get my checks?

We electronically deposit all rent proceeds within 48 business hours of receiving payment from the tenant.
How is rent collection handled?

Rent is due on the 1st, with a grace period through the 5th. On the 6th, we post a letter on the tenant's door and call/email the tenant. We communicate any updates to the property owner and follow up with the tenant every 48 hours until rent is collected or eviction is initiated.
How long of a lease do you sign?

We typically sign one-year leases.
How much security deposit do you charge the tenant?

The security deposit is equal to one month's rent.
How soon can you start managing my property?

We can start as soon as we've completed the condition walk-through, any necessary work is done, and the paperwork is signed.
What type of properties do you manage?

We manage both commercial and residential properties, including single-family homes, townhomes, apartments, and condos.
What type of reports do I get and how often?

We complete annual walk-throughs and provide photos before renewing a lease. We also do periodic exterior drive-bys and will conduct a walk-through if the exterior condition suggests it is necessary.
Who holds the tenant security deposit?

The tenant's security deposit is held in a non-interest-bearing account.